GET AN ANALYSIS OF YOUR BUSINESS TECHNOLOGY

Software Systems Analysis

Gain complete clarity into your system performance.

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In-depth analysis for any need

We offer solutions ranging from consultation to support and maintenance management for any number of your systems. Whether you’ve used the same software for more than a decade, or you’re in the process of implementing additional software, we have the experience and knowledge to help.

Systems we work with:

  • ERP
  • CRM
  • EMR/EHR
  • Cloud Software
  • And more!

Partner with our experienced team

Our team will provide expert consultation, implementation, and support so you can make the most of your system.

Augmenting Your Team

Our team of software professionals works with your team to go more in-depth into your software projects and systems.

Expert Analysis

Our team is filled with a wide array of experts who are prepared to analyze & provide solutions around functionality, usability, compliance, performance, security, and more.

Exceeding Expectations

Boosting your team towards success by exceeding your project and operational goals.

Connect With A Software Expert

Case Study

Our expert consultants helped this client improve system security

We provided analysis & consultation services to review the client’s objectives and challenges. From there, we developed a solution that protects against potential application security vulnerabilities while also improving performance.

See How We Resolved Security Issues

Discover areas of improvement

We’ll thoroughly review your software in these areas and more.

Proactive Security & Vulnerability Scanning

Eliminate vulnerabilities in your business systems with our proactive cybersecurity scans. We use state-of-the-art tools such as Acunetix and CrowdStrike to identify security vulnerabilities in your systems and provide recommendations to protect you against future cyber-attacks and threats.

Performance Analysis

We hone in on performance bottlenecks and problems while providing you with solutions to boost your system’s performance.

Load Testing

By running simulated tests, we provide information on how your systems will run under heavier use to help ensure your system is ready for launch or significant increases in usage.

Project Assessment & Consultation

We provide expert analyses of any software project and offer recommendations to get projects back on track and achieve desired outcomes.

In-Depth Technical Consultation

Our expert assistance helps identify and fix any limitations within your system, including reporting errors, compatibility issues, upgrading your database, moving your software to the Cloud, or consolidating your software systems.

Support & Evolve Plans

Our Support & Evolve Plans provide a comprehensive set of support, maintenance, and ongoing development services to ensure you receive maximum value from your software.

Software Peak Performance Packages

Ensuring Your Systems Perform as Expected

Choose a level
Standard
Plus
Premium
Services included
3 of 5
4 of 5
5 of 5
The Standard Package is recommended for non-business-critical systems with a small user base. It provides essential performance visibility and targeted recommendations to ensure your application continues to meet core stability and speed requirements.
What You Get
✓Active Monitoring
✓DB Performance Analysis
✓System Performance Analysis
—End User Performance Testing (not included)
—Load, Stress, & Spike Testing (not included)
What You Get:
•Active Monitoring: We will configure our performance monitoring tool in your application environment to track the availability, performance, errors, and user load times. This will be the basis for our insights and recommendations.
•DB Performance Analysis: Our team will review your database performance based on actual utilization metrics while providing you insights and recommendations to keep your database at peak performance.
•System Performance Analysis: Our team analyzes your system’s metrics to identify exactly where your system falls below expectations, providing recommendations including optimizations to stabilize and speed up your environment.
•End User Performance Testing: We will step through your key business processes from the perspective of an employee or customer to identify user experience issues. We test during both “high-utilization” and “low-utilization” periods, providing you with a summary report and a collaborative review of the findings to plan your next steps.
•Load, Stress, & Spike Testing: We identify your most critical business processes and subject them to 5-7 days of comprehensive load, stress, and spike tests to ensure your system can handle expected traffic. You will receive a detailed report of bottlenecks and recommendations, followed by a retest after updates are implemented to confirm your system’s stability. This service includes testing of up to 5 test scenarios.
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The Plus Package is recommended for systems where performance is more critical to core business operations than the Standard level. It features a more detailed performance analysis and testing to identify potential bottlenecks before they impact your business.
What You Get
✓Active Monitoring
✓DB Performance Analysis
✓System Performance Analysis
✓End User Performance Testing
—Load, Stress, & Spike Testing (not included)
What You Get:
•Active Monitoring: We will configure our performance monitoring tool in your application environment to track the availability, performance, errors, and user load times. This will be the basis for our insights and recommendations.
•DB Performance Analysis: Our team will review your database performance based on actual utilization metrics while providing you insights and recommendations to keep your database at peak performance.
•System Performance Analysis: Our team analyzes your system’s metrics to identify exactly where your system falls below expectations, providing recommendations including optimizations to stabilize and speed up your environment.
•End User Performance Testing: We will step through your key business processes from the perspective of an employee or customer to identify user experience issues. We test during both “high-utilization” and “low-utilization” periods, providing you with a summary report and a collaborative review of the findings to plan your next steps.
•Load, Stress, & Spike Testing: We identify your most critical business processes and subject them to 5-7 days of comprehensive load, stress, and spike tests to ensure your system can handle expected traffic. You will receive a detailed report of bottlenecks and recommendations, followed by a retest after updates are implemented to confirm your system’s stability. This service includes testing of up to 5 test scenarios.
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The Premium Package is recommended for mission-critical systems and SaaS products with large user bases where performance is vital to business operations. It provides our most in-depth analysis to ensure high-stakes systems remain stable, scalable, and optimized for peak demands.
What You Get
✓Active Monitoring
✓DB Performance Analysis
✓System Performance Analysis
✓End User Performance Testing
✓Load, Stress, & Spike Testing
What You Get:
•Active Monitoring: We will configure our performance monitoring tool in your application environment to track the availability, performance, errors, and user load times. This will be the basis for our insights and recommendations.
•DB Performance Analysis: Our team will review your database performance based on actual utilization metrics while providing you insights and recommendations to keep your database at peak performance.
•System Performance Analysis: Our team analyzes your system’s metrics to identify exactly where your system falls below expectations, providing recommendations including optimizations to stabilize and speed up your environment.
•End User Performance Testing: We will step through your key business processes from the perspective of an employee or customer to identify user experience issues. We test during both “high-utilization” and “low-utilization” periods, providing you with a summary report and a collaborative review of the findings to plan your next steps.
•Load, Stress, & Spike Testing: We identify your most critical business processes and subject them to 5-7 days of comprehensive load, stress, and spike tests to ensure your system can handle expected traffic. You will receive a detailed report of bottlenecks and recommendations, followed by a retest after updates are implemented to confirm your system’s stability. This service includes testing of up to 5 test scenarios.
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Developer reviewing code on screen
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Additional services offered

From augmenting your team for specific projects, to taking on your support & consultation, we cover all your software needs. Take a look at our Software Service Catalog to see all of the ways we can help your business.

Business Process Analysis

We start by evaluating & designing improvements to your current processes, then streamline them even further.

Best Practices Consultation

Our management consultants & industry consultants provide recommendations and suggestions to ensure you follow best practices with regard to your business technologies.

Project Management

Having successfully managed well over 10,000 software projects utilizing systems from Agile to Waterfall, we can provide Project Management Consulting services directly for your project.

Compatibility Testing

As devices, operating systems, browsers, and hardware change on an ongoing basis, our team helps your systems evolve with the platforms of today and for the future.

Performance Analysis

Whether you are preparing for an initial launch of a system or planning for a large ramp-up, we help you prepare to scale your systems.

Employee Training

Technology & Software are just like any other tools – your staff must understand and be comfortable using your tools so they can meet their full potential.

Quality Assurance

With our proven quality assurance processes, we will help you devise and execute a series of tests to ensure you are putting out a high-quality product.

Systems Integration

Our team will help eliminate duplicate data entry, data consistency issues, and enable your people to focus on your core business instead.

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Our proven process

Because we understand that every business is unique, the exact steps we take with each customer varies according to the situation and needs. Determining the steps to take falls within our proven process, described below.

Our custom approach:

Stage I – Scope of Work Clarification

Our experts coordinate with your technical team to get an overview of your systems and clarify the business and technical goals to be achieved.

Stage II – Prep & Planning

We identify and implement any prerequisites for the work (such as a test version of the system) and create a step-by-step plan to get the results you are looking for.

Stage III – Work Execution & Recommendations

Our developers and consultants perform the system analysis and concurrently brainstorm for recommendations that can be applied to your systems for improvement.

Stage IV – Results Delivery & Review

We provide a report with the results from our analysis along with a prioritized list of recommendations for future improvements and suggested next steps.

Stage V – Evolution & Follow-Up

Our assistance doesn’t have to stop there. Your system may need further testing, retooling, and changes to best suit your evolving company. We are available, not only to clarify where you want to go, but to also help you get there.

Let’s Review Your Systems

HELPING PEOPLE ACCOMPLISH MORE

Our Raving Fans

We are not satisfied if you are just satisfied. We want you to be a Raving Fan as a result of providing the absolute best service!

Scott Stegenga

“Really responsive and helpful team that we work with in our SMB. They help with explanations to we regular folks and are open to any and all new ideas we propose. Thanks guys”

Kevin McCarthy

“Outstanding experience! Very professional and thorough and I couldn’t be more impressed with Miles and their recommendations! John Horner is a rockstar. Look forward to continuing to work with miles tech on future projects!”

Cheyenne Alvis

“an absolutely Fabulous company to deal with. The analysts are experts at their craft. Fast, concise, professional and extremely reliable. I consider them in high value and recommended regard. Thank you again to the entire team at Miles.”

Hear From Our Happy Clients

Let’s build something great together.

Start Analyzing Your Software

Frequently Asked Questions

What is the main purpose of a system analysis?

The ultimate goal of a system analysis is to achieve a specific objective, such as determining the next steps with an existing system, improving the security stance, improving productivity for users of a system, new application development, and improvement on existing software systems.

What are the benefits of a system analysis?

Once you have your objective, the cost, efficiency, and flexibility in the approach are key factors in system analyses. When the right experts are able to utilize the right tools in the best possible ways, great opportunities for improvement can be uncovered, the system becomes more effective, and users become more productive by saving your company time and money.

What is Load Testing and what does it accomplish?

Load testing is designed to identify performance capabilities of your website, application, or API by simulating beyond anticipated peak usage. Our software vulnerability testing process involves a four-step approach: Preparation, recording, testing, and analyzing.

Do you offer different levels of security & vulnerability assessments?

Yes, we offer proactive and as-needed security assessments for your software systems and hosting environments to help counter potential security vulnerabilities and help protect you against cyber attacks and other security incidents. From basic surface scans, which can run as frequently as you like, to more in-depth approaches like manual penetration testing, we can tailor a solution based on your needs.

I’m concerned about how my current software project is going – can you help?

Whether you feel like you are already off-track or just want peace of mind, we’ve got you covered. Our expert analysis covers your software project at any stage, and provides you with recommendations and specific action items to improve your project moving forward. If needed, we provide Project Management services to ensure successful outcomes.

Do you provide ongoing consultation and analysis services?

Yes – check out our flexible and customizable Software Support & Evolve Plans to understand how we can help!

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